The Language of Retail
Do you often wonder if the staff would sell more or serve the customers better, maybe with more sensitivity? Do you sometimes think, that the staff would be more empathetic, understand the customer’s needs and win the customers for life? If the answer to any of these thoughts or questions above is yes then keep reading.
The Language of Retail is an exciting event that will be taking place on Saturday, August 26th, 2023 at 11:00 am in West Africa Standard Time. This in-person event will bring together retail professionals from all over to discuss the latest trends and strategies in the industry. Attendees will have the opportunity to learn from experts in the field and network with other like-minded individuals.
The event will cover a variety of topics, including cross-selling & Upselling Techniques, the Language of Luxury, Brand Language, Customer Experience and Emotional Intelligence. Tolagbe Martins will share insights and best practices, providing attendees with actionable takeaways to implement in their own businesses.
Whether you’re a seasoned retail professional or just starting out, The Language of Retail is the perfect event to help you stay ahead of the curve and connect with others in the industry. Don’t miss out on this exciting opportunity to learn, grow, and network!
You’ll learn the following:
- Cross-Selling & Upselling Techniques
- The Language of Luxury
- Brand Language, Customer Experience & Emotional Intelligence
DATE: August 26, 2023
SATURDAY, 11:00 am – 2:00 pm
Fee: N75, 000
Amazing and Informative
Wow! Your session with my student was amazing! Thank you so much for putting together such an informative Presentation. I know they learned so much from it, and I did too.
Trainee,
Great Clarity Session
Thank you so much for the clarity session. It was more than I expected! I went trying to gain clarity on one thing, and you brought insight into 10 other areas I had neglected that I could leverage to resolve that one issue! I am already looking forward to our mid-year session..... Yes, I am booking another session!
Moji A, Founder Chocolatier's Wonders
Insightful Session
This is what our previous trainees are saying about our training session and training style. Thank you so much for an insightful session, we learned a lot
Iro Lagos,
Remarkable Coaching Talent
Tolagbe possesses a remarkable talent for coaching, stemming from her exceptional ability to simplify complex topics. I highly recommend her to anyone seeking to enhance their communication skills or striving to become more influential and effective leader, as she has the potential to add tangible value.
Dayo A., Director, Sainsbury's Bank.UK
Helpful One-on-one Session
I found Tolagbe’s coaching style and one to one session very helpful; Beyond diction and verbiage it's helped set the direction for my personal journaling, as well as giving me improved confidence while communicating professionally
Jude A, Senior CSM, Adobe Inc
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